we didn't know Jim and Jim didn't know us. That all changed when he found us on Angie's List and gave us a call. He was fairly new to the area and therefore didn't have any recommendations or experience with contractors and wanted to finish his basement. Here is an email quote from him on October 9, "By the way, I am really impressed with the level of workmanship and professionalism your team has shown at the house. I looked at the work and it is all top notch." And followed up with this the next day, "We are very happy with the level of workmanship and professionalism shown by your guys and would like to bring them in a lunch at some point. Will the same guys be here for drywall or is that a new crew?" Well, yesterday he, his wife & mother-in-law brought a pile of pizzas to our shop/office to express his appreciation. It is always great to hear from our customers how much they appreciate our hard-working employees. Thanks Jim!